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Call centre / Computer telephony integration / Telephony / Interactive voice response / Oracle Corporation / Oracle Database / Voice over IP / Software / Electronic engineering / Computing
Date: 2014-04-08 20:37:50
Call centre
Computer telephony integration
Telephony
Interactive voice response
Oracle Corporation
Oracle Database
Voice over IP
Software
Electronic engineering
Computing

Microsoft Word - CCA_overview_ds_0407_final.doc

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