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Electronic engineering / Statistics / Electronics / Computer telephony integration / Call centre / Interactive voice response / Network performance / Hold / Toll-free telephone number / Telephony / Telecommunications / Virtual queue


White Paper Skills‐Based Routing and Virtual Queuing Using Complementary Technologies to Increase Service Levels How Will You Bridge the Mobile App Gap? With more than one billion smartphones anticipated to be in use
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Document Date: 2014-09-07 00:27:42


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File Size: 184,38 KB

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