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Information technology / Information Technology Infrastructure Library / Business service management / IT service management / Change management / Capacity management / Capability Maturity Model Integration / Configuration Management / Service desk / Information technology management / Software development / Project management
Date: 2007-11-22 10:20:45
Information technology
Information Technology Infrastructure Library
Business service management
IT service management
Change management
Capacity management
Capability Maturity Model Integration
Configuration Management
Service desk
Information technology management
Software development
Project management

ITIL V3 Glossary of Terms and Acronyms

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