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Information technology management / Information technology / Business / Enterprise application integration / Contract law / IT service management / Outsourcing / Service-level agreement / Crowdsourcing / Service-oriented architecture / Business process management / ITIL


Provision of Service Level Agreements in Human-Enhanced Service-Oriented Computing Environments DISSERTATION submitted in partial fulfillment of the requirements for the degree of
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Document Date: 2012-08-01 10:21:25


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File Size: 1,75 MB

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