Microsoft PowerPoint - BS7799 .s ITIL, [removed]

Source URL: e-oktat.pmmf.hu

Managing an ITIL SaaS Implementation IT program: A Case Study Gottfried Rudorfer, PMP, ITIL Expert, CA Technologies Abstract The case study “Managing an ITIL SaaS Implementation IT program” provides insight into the

Source URL: rudorfer.homedns.org

• Technology
• Information Technology Infrastructure Library
• Program management
• Project manager
• Change management
• Scope
• Microsoft Project
• Software as a service
• Project
• Project management
• Management
• Business

CMDB - Yet Another MIB? On Reusing Management Model Concepts in ITIL Configuration Management Michael Brenner, Markus Garschhammer, Martin Sailer, Thomas Schaaf Munich Network Management Team University of Munich

Source URL: wwwmnmteam.informatik.uni-muenchen.de

• Configuration management database
• Configuration Management
• Change management
• Information Technology Infrastructure Library
• IT service management
• Information model
• Common Information Model
• Simple Network Management Protocol
• Management information base
• Information technology management
• Project management
• Information technology

ITIL Zertifikat für Norbert Stilling

Source URL: www.idea-service.de

ITIL UYUMLU YARDIM MASASI (HELP DESK) YAZILIMI ÖRNEK TEKNİK ŞARTNAMESİ GENEL ŞARTLAR Teklif edilecek ürün hazır, ticari olarak satılan bir ürün olacak, Kurum için özel olarak geliştirilmeyecektir.

Source URL: www.vitel.com.tr

Microsoft Word - Formacion ITIL_web_version3.doc

Source URL: www.osiatis.es

Schulungstermine-itil-Lipo2014.indd

Source URL: www.itsm-consulting.de

Microsoft Word - Formacion ITIL_web_version2.doc

Source URL: www.osiatis.es

ITIL 2011 Summary of Updates © Crown Copyright2011 2011

Source URL: www.optimalconnections.com

• Management
• Business
• IT service management
• Incident management
• Change management
• Service catalog
• Problem management
• Configuration Management
• Service desk
• Information technology management
• Technology
• Information Technology Infrastructure Library

Glossário ITIL® v3.1.24, 11 Maio 2007 – versão v2.0 em Português do Brasil

Source URL: www.best-management-practice.com