ITIL Certification Tracks ITIL® is a set of best practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business. Outlined in a series of five core publications—each covering

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Date: 2016-05-06 09:43:55		ITIL Certification Tracks ITIL® is a set of best practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business. Outlined in a series of five core publications—each covering Add to Reading List Source URL: d1wl9nui6miy8.cloudfront.net Download Document from Source Website File Size: 572,34 KB Share Document on Facebook