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Company Lawrence Erlbaum Associates Inc. / Figure 1 / Quickr Places / Facebook / Lotus Communities / Lotus Activities / Prentice-Hall Inc. / / / IndustryTerm design tools / online documents / workplace collaborative tools / software version / inappropriate tools / social computing / design tool / appropriate collaboration tools / few common design tools / tech products / typical technology design processes / collaborative tools / collaboration tools / software product / community tools / technology design processes / desktop applications / Online Communities / social networking tools / workplace collaboration tools / integral design tool / workplace tools / dedicated collaboration tools / large scale tools / web-based consumer tools / appropriate tool / / Organization Keywords Office / Task Force / / Person Brian Worther / Alan Cooper / Steve Whittaker / Diane Stallman / Tara Matthews / Eilene Goals / Jeremy Banks / Eilene Madison / Lotus Activities / Thomas Moran / Meng Yang / / Position leader manager / manager / project manager / researcher / manager / all working / Author / sales representative / learning specialist / / PublishedMedium American Journal of Sociology / Communications of the ACM / / Technology html / / URL http / SocialTag 
Collaboration personas: A framework for understanding & designing collaborative workplace tools Tara Matthews, Steve Whittaker, Thomas Moran, Meng Yang IBM Research - Almaden San Jose, California, USA {tlmatthe, sjwhitta