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Interactive voice response / Virtual queue / Dialed Number Identification Service / Noble Systems Corporation / Skills-based routing / Screen pop / Voice-mail / Call centre / IP PBX / Telephony / Electronic engineering / Electronics


ACD Inbound Contact Management The Noble ® ACD provides a unified solution for managing multi-media inbound communications within a universal queue. Our ACD uses skills-based routing to effectively manage inbound calls,
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Document Date: 2010-08-04 10:17:02


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File Size: 232,29 KB

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