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Information technology / Method engineering / Technology / Telecommunications systems / Information Technology Infrastructure Library / Enhanced Telecom Operations Map / IT service management / Frameworx / Incident management / Information technology management / Standards / Project management
Date: 2009-11-04 06:34:15
Information technology
Method engineering
Technology
Telecommunications systems
Information Technology Infrastructure Library
Enhanced Telecom Operations Map
IT service management
Frameworx
Incident management
Information technology management
Standards
Project management

Microsoft Word[removed]eTOM and ITIL - Huang 2.doc

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