LanDesk Communication – to IT Staff in DII and AHS[removed]This communication is focused on IT Staff within DII and AHS and upcoming changes to expect when we Go Live with Service Desk. A separate communication will go

Source URL: dii.vermont.gov

• Information technology management
• Software distribution
• LANDesk
• Remote administration software
• Standards
• Service desk
• Information Technology Infrastructure Library
• Software deployment
• X Window System
• Software
• System software
• System administration

March 25, 2013 The LANDesk project is a joint initiative between the Agency of Human Services (AHS) and the Agency of Administration (AOA) to implement LANDesk, an enterprise service management system. Phase 1 of the pro

Source URL: dii.vermont.gov

• Information technology management
• Service desk
• Remote administration software
• LANDesk
• System administration

Contents Download and Set Up Citrix Receiver for Android .................................................................................................................. 2 Updating an existing account in Citrix Receive

Source URL: dii.vermont.gov

• Software
• IPhone
• ITunes
• Citrix Systems
• Android Market
• App Store
• Apple Inc.
• Remote desktop
• Computing

IT Purchasing Internal Use Only Information Technology Purchase Request and Approval Form For descriptions of standard hardware/ software, a listing of in-stock and non-stock items, and guidance on the correct form to us

Source URL: dii.vermont.gov

• Commerce
• Purchase requisition
• Purchasing
• Business
• Procurement
• Technology

Which form should I use? There are different ways to request IT items, and the process to request each is determined by the type of item needed. Some items we keep in stock locally, some items must be ordered upon reques

Source URL: dii.vermont.gov

• Computer hardware
• Laptop
• IPad
• Apple Inc.
• Tablet computer
• Classes of computers
• Personal computing
• Computing

IT Purchasing Internal Use Only Information Technology Purchase Request and Approval Form For descriptions of standard hardware/ software, a listing of in-stock and non-stock items, and guidance on the correct form to us

Source URL: dii.vermont.gov

• Commerce
• Purchase requisition
• Purchasing
• Business
• Procurement
• Technology

Numara FootPrints 9.5 – What’s New? Practical and Flexible IT Service Management for the Real World Your time is precious. That’s why the latest release of the awardwinning Numara® FootPrints® product is all abou

Source URL: dii.vermont.gov

• Infrastructure optimization
• Workflow
• Management
• Business
• Numara Software
• Information technology management
• Workflow technology

Reading an email sent with Voltage SecureMail Using the Voltage SecureMail Zero Download Messenger (ZDM) SecureMail™ is an email protection service developed by Voltage Security, Inc. that provides email encryption. Th

Source URL: dii.vermont.gov

• Google Chrome
• Gmail
• Software
• Computing
• Email

Number[removed]ELECTRONIC COMMUNICATIONS AND INTERNET USE Effective Date: August 14, 2009 Supersedes Policy 11.7 dated July 1, 1999 and dated September 18, 2007 Applicable to: All classified, temporary and exempt employee

Source URL: dii.vermont.gov

Employee Information - This is a screen shot of the first form that gets completed it identify what type of request is being made and who the request pertains to. The fields are blank and the requestor adds the employee

Source URL: dii.vermont.gov

• Telephony
• Microsoft Outlook
• Automatic call distributor
• Computing
• Electronics
• Personal information managers
• Email
• Calendaring software