Clydebank / Consumer Action Group / Westpac / Garry / Royal Bank / Lloyds TSB / HBOS / Shipbuilding Co / Case Study Three Paul SA / Barclays / Nationwide / INTRODUCTION Bank / HSBC / ANZ / /
Country
Australia / United Kingdom / Scotland / /
Currency
GBP / USD / /
Event
Product Recall / Product Issues / /
Facility
University of New South Wales / High Court / Consumer Law Centre / /
IndustryTerm
smart everyday banking / bank current accounts / bank account / Bank interest rate margins / insurance direct debit / member bank / excessive and unfair bank fees / bank customers / bank / bank fees / banking / retail banking market / bank fee income / monthly insurance / excessive bank fees / /
Organization
office of Fair Trading / High Court / ABA / Legal Practice Consumer Action Law Centre / Wallis Committee / Senate Standing Committee on Economics / University of New South Wales / Financial Services Authority / Reserve Bank of Australia / Federal Government / Chifley Research Centre / UN Court / s High Court / Consumer Law Centre Victoria / Australian Securities and Investments Commission / Financial Services Consumer Policy Centre / /
Person
John McFarlane / Paul Gillett / Nicole Rich / Don Jose Ramos Yzquierdo / /
Position
CEO / Governor / ANZ chief / Director / banker / /
DEBT BEFORE DISHONOUR? Penalty fees & the Australian consumer Paul Gillett Director – Legal Practice Consumer Action Law Centre