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Interactive voice response / Voxeo / Call Control eXtensible Markup Language / Call progress analysis / VoiceXML / Voice-mail / SMS / Telephony / Computing / Electronic engineering


Leveraging Outbound IVR and SMS as a Competitive Advantage: Seven Critical Success Factors Proactive customer service and targeted, personalized marketing using Outbound IVR and SMS is an inexpensive way to differentiate
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Document Date: 2013-08-28 17:41:54


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File Size: 207,30 KB

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