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 Date: 2010-09-02 08:03:54Information technology management Method engineering ITIL ISO/IEC 20000 IT service management Professional certification Quality management |
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Turbo für IT-Services: mit ISO 20000 | iqrm {Ffi''R ITil.TqF* iTgtt Rr{el.c*t, *-r6qrdrDocID: 1vbI7 - View Document |
| Information Technology Infrastructure Library (ITIL)DocID: 1uizD - View Document |
| Serie B ConTe.itil Campionato degli ItalianiDocID: 1tpgW - View Document |
| ITIL Certification Tracks ITIL® is a set of best practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business. Outlined in a series of five core publications—each coveringDocID: 1tpdH - View Document |
| IBM Global Services September 2004 IBM and the IT Infrastructure Library. How IBM supports ITIL and provides ITIL-based capabilities and solutionsDocID: 1sN61 - View Document |