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Information technology / Information Technology Infrastructure Library / IT service management / Business service management / Capability Maturity Model Integration / Change management / Configuration Management / Capacity management / Service desk / Information technology management / Software development / Project management
Date: 2011-06-15 07:24:28
Information technology
Information Technology Infrastructure Library
IT service management
Business service management
Capability Maturity Model Integration
Change management
Configuration Management
Capacity management
Service desk
Information technology management
Software development
Project management

ITIL V3 Glossary of Terms and Acronyms

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