telephony support / media servers / speech solutions / call center solutions / real time / communications platform / web service / mobile web browsers / web infrastructure / distributed systems / inbound and outbound applications / business intelligence tools / distribution technology / social media / communication solutions / web service application server / state management / servlet / to rewrite their applications / development tools / web-based tools / legacy systems / hybrid solution / web-chat / synthesis solutions / Web Service Description / diverse applications / noise pre-configured turnkey server / communications-based environments / Web Services / /