Customer Satisfaction with Government Contact Centers Unchanged as Citizens Consider Interactive Voice Response Systems a Barrier Just 4% of IVR users got the information they needed from the automated system; telephone - Business telephone system - Document - PDFSEARCH.IO

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	Customer Satisfaction with Government Contact Centers Unchanged as Citizens Consider Interactive Voice Response Systems a Barrier Just 4% of IVR users got the information they needed from the automated system; telephone Add to Reading List Document Date: 2016-07-11 14:18:56 Open Document File Size: 108,43 KB Share Result on Facebook

Customer Satisfaction with Government Contact Centers Unchanged as Citizens Consider Interactive Voice Response Systems a Barrier Just 4% of IVR users got the information they needed from the automated system; telephone Add to Reading List