Bell Canada / AES / Cisco Certified Network Associates / Avaya Certified Associates / IEX Workforce Management / Avaya Support / Manulife / Virgin Mobile Canada / CTI / HP / Intel / Microsoft / Rosebank / /
Country
India / / /
Facility
Managing Cisco Iron Port / Call Center / /
IndustryTerm
media servers / software deployment / center applications / carrier service / call center management / backup infrastructure / pc imaging / media server / telephone system / Voice over IP / /
OperatingSystem
Windows Server / Windows 2000 Advanced Server / Windows NT 4.0 / Windows 2000 / /
Organization
Windows Server Update Service for Microsoft / Avaya CMS Administration / Telecom/ Call Center / Administered Avaya Interaction Center / Systems and Database Administration / Interaction Center for Email / Avaya Communication Manager Basic Administration / Telephony administration / ITIL Foundation / / /
Position
team player / System Administrator and Infrastructure Specialist / Toronto April / Manager / Desktop Wallboard / Communication Manager / Certified Systems Engineer / Systems Analyst / Consultant / Call Manager / _http /
Product
Harman On Time Radio / S87xx Media Server / Avaya Voice Portal applications / Avaya Voice Portal / /
ProgrammingLanguage
SQL / /
Technology
IP telephony / LAN / SMS / Call Center technologies / CRM / Quality of Service / PSTN / Computer Telephony / Storage Area Network / SAN / H.323 / VOIP / Service Level Agreement / Interactive Voice Response / Data technologies / PBX / /
Takshil ShahRosebank Drive, Scarborough, ON M1B 5Z2 Home: (, Mobile: (E-mail: _ WEB: _http://www.takshil.com/_ TELECOMMUNICATIONS SPECIALIST