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Customer satisfaction / Interactive voice response / Call centre / Customer service / Service quality / Electronic engineering / Automated telephone survey / Business / Customer experience management / Consumer behaviour


447-448_BMIT3906.BestPrac
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Document Date: 2012-04-23 02:01:02

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File Size: 87,95 KB

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City

Herndon / Toronto / /

Company

Murat Firat / /

Currency

USD / /

Facility

Toronto General Hospital / Toronto Western Hospital / University Health Network / /

IndustryTerm

quality management / medical imaging department employees / online survey site / equipment manufacturers / role servicing high-end equipment / clinical imaging world / machine operator / repair services / medical imaging equipment specialists / communications skills / call center services / overall repair services / /

Organization

Toronto Western Hospital / New Call Center / Toronto General Hospital / /

Person

Jill Schlabig Williams / Rice / /

Position

charge technologist / medical imaging equipment support group support engineer / technician / machine operator / administrative assistant / Princess / freelance writer / /

ProvinceOrState

Ontario / /

Technology

tomography / paging system / interactive voice response system / paging / medical imaging / /

URL

SurveyMonkey.com / /

SocialTag